Regional Sales Manager (RSM) - Service, Americas
Company: Oxford Instruments
Location: Boston
Posted on: September 19, 2024
Job Description:
Are you an experienced and highly driven Service Sales Manager
in the scientific space looking for an exciting new opportunity? If
so, come join the Oxford Instruments Team!At Oxford Instruments, we
enable the world's leading industrial companies and scientific
research communities to image, analyse and manipulate materials
down to the atomic and molecular level. With a sixty-year history,
and fourteen Queen's Awards for Enterprise, our world-class
products and technologies are helping our customers to address the
greatest challenges of the 21st century.About the Opportunity:The
Regional Sales Manager (RSM)- Service is a key member of the
leadership team and responsible for the development and/or
implementation of sales strategies for Oxford Instruments (OI) in
his/her assigned area which deliver rapid market share and revenue
growth. The RSM - Service promotes a performance-based culture and
empowers reports to be successful by seeking out coaching and
improvement opportunities for team members as well as ensuring the
proper structure and resources are available to them to
successfully meeting sale goals.The RSM - Service will report to
the Senior Leadership in the Americas, while working very closely
with regional and global team members in Sales, Marketing, Product
Management, Service, and other departments as required.Key
Responsibilities:
- Responsible for the achievement of the cumulative and
individual Business Unit (BU) regional targets.
- Accountable for the performance of reports and their ongoing
development at an individual level.
- Development and execution of a strategic business plans which
produces rapid and sustainable growth.
- Provide oversight and coaching to reports including regular
skills/needs assessments and feedback sessions.
- Ensure the sales team is highly focused on hunting activities
and the identification of new sales opportunities through Territory
Action Plans as well as other ongoing daily activities.
- Actively monitor local industry trends and the growing install
base to enable proactive development of strategies to exploit
opportunities and circumvent threats.
- Monitor CRM to ensure reports are updating data in a "real
time" and consistent manner for both leads and opportunities.
- Utilize funnel calls to ensure CRM forecast is accurate at the
specific opportunity and month level.
- Actively seek out collaboration opportunities between OI
Business Unit sales channels.
- Ensure discounting is kept to a minimum with ongoing sales
coaching and engagement at the opportunity level.
- Promote value selling and cross Business Unit sales approaches
to fully leverage all OI has to offer.
- Work with the team to cultivate Key Account, Customer, and/or
Sector relationships to promote OI solutions.
- Travel with product sales team members and meet with
potential/existing customers as well as OEM partners.
- Develop strategic relationships with various 3rd party
companies/groups to create new opportunities and strategic
partnerships.
- Attend shows and webinars as well as join relevant associations
to increase market awareness and sales.
- Diligently manage business expenses, as well as those of
reports, to minimize operation expenses.
- Other responsibilities and duties upon request.About the
Candidate:We are looking for a highly driven professional with 5+
years Technical Sales experience in the scientific space, as well
as 3-5 years of Sales Management experience, preferably in Service
Sales. You will have in depth experience of relevant technologies,
customers, and markets. Electron Microscopy, NMR, Raman, and AFM
experience is highly preferred. The ability to travel approximately
15-10% of time, including occasional international travel is
required.Additional Qualifications:
- Bachelors Degree in relevant discipline
- Possess a strong sense of urgency.
- Ability to demonstrate a strong understanding of, and have a
successful track record in, service sales.
- Capability to learn technical information quickly.
- Possess a professional toolset enabling immediate results.
- Experience developing and implementing business plans as well
as supporting strategies to achieve growth goals.
- Scientific background or knowledge of relevant scientific
markets.
- Extensive experience with CRM platforms. Preferably SAP
CRM.
- Ability to communicate and operate as a cross-functional team
with sales, service, applications, and other departments.
- Possess highly developed commercial understanding.
- Ability to multi-task in a dynamic, fast-paced
environment.
- Desire and capability to work well in a team environment.
- Possess the ability and drive to get things done quickly with
high levels of energy and resilience.
- Highly organized with a strong affinity for detail.
- Excellent communication skills in various formats (verbal, ppt,
excel, etc.).
- Able to accept feedback and modify approach as required.
- Ability to bring teams of people together, creating alignment
across functions.
- Willing and able to travel domestically and overseas as
required without restriction, subject to normal visa
requirements.
- Ability to build effective working relationships both
internally and externally across all parts of the business.Oxford
Instruments Perks and benefits:
- Generous benefit packages - We offer our employees competitive
health insurance options, including Medical, Dental, and Vision
plans.
- Our 401k program has options for saving both pre- and post-tax
dollars for retirement.
- Paid Time Off (PTO) Work-life balance is a key part of our
company culture here at OI, and we know that our employees do their
best work when they can take the time they need to rest and
recharge. Employees start with 4 weeks of PTO which is accrued each
pay period.
- Holidays - We recognize 12 holidays this year.
- In addition to all the standard PTO options, OI proudly offers
a generous and progressive paid family leave policy.
- Professional Development - OI supports you and your
professional development with $5,250 available in annual tuition
reimbursement after 6 months of service.
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Keywords: Oxford Instruments, Arlington , Regional Sales Manager (RSM) - Service, Americas, Sales , Boston, Massachusetts
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